Imperial Cabs – Privacy Policy

1. Introduction
Imperial Cabs respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our taxi services.

2. Information We Collect

• Personal Information: When you book a ride with Imperial Cabs, we may collect personal information such as your name, contact details, payment information, and any preferences or special requests.
• Location Information: We collect your location data to provide our services, including pickup and drop-off locations.
• Usage Data: We may collect information about your interactions with our website, mobile app, and customer service channels.

3. Use of Information
We may use the information we collect for the following purposes:

• Providing and improving our taxi services.
• Processing payments and managing bookings.
• Communicating with you regarding your bookings, promotions, and updates.
• Analyzing usage trends and optimizing our services.
• Complying with legal obligations and resolving disputes.

4. Data Security
We employ industry-standard security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing
We may share your information with third-party service providers and partners who assist us in delivering our services, processing payments, or conducting business operations. We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights
You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your personal information, subject to applicable legal requirements.
• Opt-out of receiving promotional communications from us.

8. Changes to Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website or app. Your continued use of our services after the changes indicates your acceptance of the updated Privacy Policy.

9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@imperialcabs.co.uk